Telephone Support
The phone is regularly checked for messages but is not answered everyday or after 6pm. In the case of a behavioural emergency, a message should be left and you will be contacted back as soon as possible.
Evening and weekend visits
If you require either a weekend visit or visit after 3pm, these incur an additional £40 fee.
*Mileage/Travel Time
Mileage is charged at 55ppm for a return journey from Malmesbury in Wiltshire (postcode SN16 0BX). This is calculated using AA Route Planner. Travel time is calculated in zones at a rate of £10 per 10 minutes. Travel times are based on the quickest route AA Route Planner advises for the outbound journey only. Please note: Travel time is restricted to 1 hour.